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Virtual Desktop

Our Virtual Desktop solution allows you to access your desktop, documents, email and applications on any device such as a personal computer, laptop, smart-phone, tablet, or thin client. Users are set up in a secure environment for easy login. Access your desktop, anytime, anywhere, 24/7.

Features

Infrastructure
Highly secure data centers with all the latest technology representing the "invisible" components such as storage, network, security, equipment, and applications. Everything you need to support the virtual desktop is managed by experts.

Support
A team of U.S. based and highly trained help desk technicians are available 24/7 to address any question or troubleshoot any problem. All user requests are entered and captured in our comprehensive help desk software for tracking, monitoring, and reporting status of help desk tickets.

Protection
Industry leading, multi-scan anti-virus is in place for threat detection. Preventing data breaches and ensuring business continuity is our priority. The anti-virus provides multiple layers of protection, scans and detects malware in real time and combines intrusion detection and prevention, firewall integrity monitoring, log inspection, and agentless anti-malware capabilities.

Control Panel "Cirrus"
A user friendly administrative tool allows you to manage your MY CU Services' cloud product and scale as you need 24 hours per day. There are several tasks that can be easily managed including applications, storage, permissions, user account modifications, passwords and many more. The control panel is custom and was built specifically for the MY CU Services' cloud product offering. There are two versions, user and company administrator, with different functionality.

Specifications

Citrix
Citrix XenApp is an on-demand application delivery solution that enables any Windows application to be virtualized, centralized, managed and instantly delivered as a service to users anywhere on any device. Citrix ensures that users receive the highest quality experience through HDX technology.

Company Administration Capabilities:

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User Administration Capabilities:

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