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Remote Teller Capture

Similar to Remote Branch Capture, Remote Teller Capture takes convenience a step further. Instead of scanning several batches throughout the day or waiting to scan all checks at the end of the day, Remote Teller Capture allows your Teller to scan the check as it’s presented. Remote Teller Capture will interface with the credit union’s core processor at each Teller workstation when coupled with their Receipt Manager product to allow check images to be transmitted in real-time, directly to MY CU Services.

How does it Work?

When a check-based transaction is posted, the Teller Capture program automatically appears on the workstation. With all transaction information integrated into the software, the Teller only has to scan the checks. Each transaction is checked, balanced and processed at the teller line, thus eliminating most end-of-day check balancing, as well as all cash letter preparation, scanning, micro-filming and encoding.

Benefits

  • Quick and Convenient Processing
  • Reduction of losses from returned checks due to faster return timeframes.
  • Check availability will increase over paper deposits.
  • Eliminate back-office scanning and check preparation.
  • Extensive research capabilities and error detection.

If your credit union is interested in more information, please contact our sales team at (888) 985-7280 or sales@mycuservices.com.