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Mobile Banking

Mobile Banking is MY CU Services’ up-to-the-minute financial aggregation application incorporating the latest mobile technology – something today’s on-the-go members have grown to expect.

With Mobile Banking, credit union members can monitor and manage all of their accounts from any mobile device. Mobile Banking provides the information that consumers need to know about their finances on the go, including balance inquiries, notifications, statements, and account-limit alerts.

MY CU Services’ Mobile Banking is a white-labeled mobile app that provides anytime, anywhere access to members’ financial accounts and details – even from different financial institutions. This app can be customized to reflect a credit union’s unique brand. No technology investment or core integration is required.

With your app being the hub of all of your members’ financial details, you’ll be reinforcing your brand and cross-selling your other products every time the app is launched - in most cases, several times per day!

Conversations

MY CU Services Mobile Banking app has designed a way to engage directly with users on the digital channel. We call it Conversations, and it bridges the gap between the self-service and trusted relationships they covet.

Restored Natural Dialogue

With Conversations, someone from your branch can be part of the service stream and part of the banking app experience all at the same time. It’s like you’re “there” with the user to interact in a more human way.

Secure & Core-Connected

Because the user has been authenticated by the app, all communications are encrypted. Furthermore, the app is core-connected, so you can transact on the user’s behalf—a service that others aren’t achieving on the digital channel.

Easier Audits

Mobile Banking is core-connected, which means Conversations is totally audit-able. Every single conversation is stored forever, and each dialogue can be audited both externally and internally.

Key features of Mobile Banking include:

  • Integration with our electronic bill payment solution
  • Account aggregation
  • Instant access to transaction and account activities
  • Automatic updated balances
  • Account-to-account funds transfers
  • Branch and ATM location search
  • Deposit capture

Mobile App - Demo

Want to see the system in action?

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For additional information on MY CU Services’ Mobile Banking, please contact the MY CU Services sales team at (888) 985-7280 or email sales@mycuservices.com.

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