Bill Payment Resources
Use the marketing materials to the left to create customized campaigns.
They'll help increase product adoption and generate more usage.
Awareness emails are for members who have not enrolled in bill pay
Conversion emails announce your change in service to MY CU Services bill pay
Abandoner emails are for members who did not complete the enrollment page
Welcome emails are for members who recently enrolled in bill pay
Reengagement emails are for members who have not had recent bill pay activity
Power User emails are for members who recently enrolled in bill pay
The Consumer Fraud Prevention email explains how to set up bill pay account alerts to help prevent fraud
Download All Email TemplatesThe Full Statement eBill Get Started Guide helps members start using the eBill feature in your Consumer Bill Pay service
What it is: Customizable PDF that helps members set up and start using full eBill billing statements.
Who it's for: Members of financial institutions who have upgraded their eBill service to include full statement details.
What it covers: This helpful PDF has step-by-step instructions and screenshots that show members how to:
- Set up eBill
- Know when an eBill is due
- Set up recurring payments with eBill
- View eBill history
- File an eBill
How you use it: Follow the instructions above to download and customize the Full Statement eBill Get Started Guide PDF with your institution's logo and contact information. The guide can be posted to your website, printed and distributed to members in your branch, or sent to them via email.
Download the Full Statement eBill Get Started GuideDownload the Full Statement eBill Get Started Guide Instructions
What it is: The Bill Pay Social Media Kit contains a range of posts and links to share via social media. Designed to engage and inform, these messages link members to a landing page that is customized for your institution. Members will gain insight about how bill pay works and the key benefits.
Who it was developed for: The posts in the Social Media Kit target current and non-bill pay users.
How it works: Click the "Social Media Posts" link to download the Word document. Follow the instructions in the Word document to customize content for your financial institution. Social media images are also available by clicking the "Social Media Images" link.
Where to place it: Post the content to Facebook, Twitter, or LinkedIn.
Download Social Media ImagesDownload Social Media Posts
These banner ads drive web visitors to learn more or sign up for bill pay
How they work: There are three sizes of banner ads and two messages:
- "Learn more" banner ads link to the Overview of Bill Pay demo.
- "Enrollment" banner ads link to the enrollment page.
Where to place them: The banner ads work best in high-traffic sections of your website, such as the home page. The more people who see them, the more potential bill pay users you'll reach.
How to use them: Download the full instructions above to learn step by step how to embed the banner ads on your website.
MY CU Services has created a series of video commercials to help your credit union promote some of the most popular payment features of the bill payment system to your members.
Download CommercialsAwareness emails are for members who have not enrolled in Business Bill Pay
Conversion emails announce your change in service to MY CU Services Business Bill Pay
Abandoner emails are for members who did not complete the enrollment page
Welcome emails help new Business Bill Pay enrollees get started with the service
Reengagement emails are for members who have enrolled in Business Bill Pay but have not had recent bill pay activity
Power User emails help users put all the features of Business Bill Pay to work
Download All Email TemplatesBrochure is a handout that explains Business Bill Pay in detail
- Download the Business Bill Pay Brochure
- Download the Business Bill Pay Account-to-Account Brochure
- Download the Business Bill Pay Automated Payroll Deposit and Expense Reimbursement Brochure
- Download the Business Bill Pay Instructions
Brochure Instructions:
Step One: Download-
Click on the Download link for a customizable Adobe PDF file of the brochure on your desktop.
Step Two: Customize-
The brochure can be customized with your financial institution name and information about your Business Bill Pay.
Step Three: Print-
Take your customized brochure and your institution's logo to a local printer to create a professional brochure for your branch.
This demo shows small businesses how Business Bill Pay gives them true control and total convenience
This short presentation explains how small business owners can pay bills, delegate payments, even run audit reports. It also shows them that business bill pay is a quick and easy way to achieve true control and total convenience.
Overview of Business Bill Pay Demo at a glance:
Who should view it: Any small business owners who do not have your Business Bill Pay service.
What it covers: Your members will discover the most important benefits of Business Bill Pay from their point of view:
- Saves money
- Saves time
- Gives more options
- Gives more control
And they'll learn it gives them the control to do it all securely in one convenient place.
This email series introduces users to all the helpful features of Digital Banking
Download Email Template
What it is: Customizable marketing content your financial institution can use to promote your mobile banking app.
How it works: First, download the Word document below. Then follow the instructions on the first page to customize the content for your institution.
The content can be used on your website, or in client communications, such as:
- Emails
- Newsletters
- Statement Stuffers
What it covers: Key benefits and functionality of mobile banking, and instructions to download, log in and start using the app.
Download the Word documentThe brochure covers all the benefits of using the mobile banking app
- Download the Word document
- Download the Mobile Banking Brochure
- Download the Mobile Banking Brochure Instructions
Brochure Instructions:
Step One: Click on the Download link for a customizable Adobe PDF file of the brochure on your desktop.
Step Two: The brochure can be customized with your financial institution name, mobile banking app name, logo and instructions to download your mobile banking app.
Step Three: Take your customized brochure and institution's logo to a local printer to create a professional brochure for your branch.
These banner ads drive web visitors to learn more or sign up for mobile banking
Download all Mobile Banking Ads
Important note: Please view the instructions in Web Layout or Print Layout to ensure that all banner code examples appear.
Who they were developed for: The banner ads are for members who use your institution's internet banking but who have not downloaded the mobile banking app.
How they work There are two sizes of banner ads and two messaging options:
- The 144 x 144 and 300 x 250 "Manage your finances when and where you want" banner ads
- The 144 x 144 and 300 x 250 "Put a power financial tool in the palm of your hand" banner ads
Where to place them: The banner ads work best in high-traffic sections of your website, such as the home page. The more people who see them, the more potential bill pay users you'll reach.