Newsletters
MY CU Services is always looking to expand the ways we can help credit unions succeed. View the latest issue of our quarterly E-Newsletter below, take a look at our newsletter archives or browse our press releases to find out what we’ve been up to.
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August 2026 Newsletter
In this issue:
- MY CU Services Update
- Educational Resources
- Upcoming Education Sessions
- Focus Spotlight: Foreign Check Services
- Welcome New Credit Unions
MY CU Services Update
Strategy season is coming up with meetings full of introspection, self-reflections, SWOT charts and goal-setting. But, keep in mind, your credit union is not the only thing evolving.
In the age of AI, technology is changing and becoming faster, and your members’ expectations are matching the pace. As credit unions, it’s our duty to meet those expectations with innovative solutions, providing the best possible service while maintaining a balance of risk, security and efficiency.
Rise to the challenge by offering payment solutions that adapt to your members’ accelerated lifestyles. Provide easy access to funds and payments through instant payment rails or support your members overseas with international services. Strengthen the backbone of your operations with enhanced ACH, image capture and check processing, so you can deposit funds faster.
Experience the difference with MY CU Services all while strategically supporting your credit union and your members’ goals with secure, efficient and innovative payment solutions.
Educational Resources
Continuous education is an important part of continuous success. Stay up to date on the latest in payments with the Corporate’s plethora of educational resources!
Available in a variety of formats, MY CU Services and Vizo Financial education is designed to be easy to digest and access. Whether you want to read, watch or listen, there is a format for you! Check out our:
- Webinars
- Webinar recordings
- Blog
- Podcast
- Training videos
- And more!
Read, watch or listen now to deepen your knowledge and explore all we offer in the area of payments and beyond!
Q3 Webinars and Recordings
Each quarter, MY CU Services hosts educational webinars to provide credit unions with pertinent information about payments, technology or one of our products/services. Here are some upcoming webinars you may want to attend:
Somehow, I Manage to Control My Risk – ACH
Joy Babcock, director of education, PaymentsFirst
September 10, 2026 at 2:00 p.m. ET
In a rapidly evolving payments ecosystem, a single misstep can lead to significant financial loss and reputational damage. This webinar is designed to equip risk professionals, compliance officers and operations teams with the knowledge and strategies needed to effectively control the unique risks associated with ACH.
This session will provide an in-depth exploration of its inherent risks, fraud trends and the best practices for building a resilient risk management framework. The webinar will focus on ACH payments, exploring the rising threats of authorized credit push fraud, unauthorized debits and account takeover. We'll cover the latest Nacha rules and practical strategies for robust authorization, risk scoring and effective exception handling to protect your institution.
Consumer Considerations: A Guide to Rules, Risks and Best Practices for Originations
Allen Young, VP, education, PaymentsFirst
October 6, 2026 at 2:00 p.m. ET
Consumer ACH originations are a fundamental part of the modern payments landscape, enabling everything from P2P to online bill payments. However, navigating the rules and managing the associated risks can be complex.
This webinar provides a comprehensive and practical overview of the key considerations for any organization originating consumer ACH transactions. We will dive into the essential regulatory and operational requirements, offering clear guidance on how to build a robust and compliant origination program. Key topics will include:
- Authorization and authentication
- Account validation
- Managing returns and exceptions
- Risk and fraud mitigation
Payment Trends: From AI to CBDCs to Quantum Payments
Randy Traynham, director of education, PaymentsFirst
October 27, 2026 at 2:00 p.m. ET
To future-proof your payment strategies, it's essential to explore the technologies that are reshaping global transactions and understand their operational implications. This includes assessing scenarios for the adoption of Central Bank Digital Currencies (CBDCs), implementing AI-driven liquidity forecasting and preparing for the impact of quantum computing on encryption. You should also evaluate blockchain-based settlement systems and design API-first payment architectures to ensure your systems are ready for the future.
New Webinar Recordings Available!
And in more education news, we’re happy to share that the following recordings from recent payment and technology-related webinars are available. Watch them whenever and wherever is convenient for you. You can find the recordings on the Education page of our website. Happy viewing!
Focus Spotlight: Foreign Check Services
Want to serve your members internationally? We’ve got you covered!
With MY CU Services’ foreign check service, you can make it easier for your members to deposit funds from across the globe. The process is simple: mail the foreign checks to MY CU Services for collection, and the funds will be credited directly to your settlement account.
Currencies accepted through this program include:
- CAD – Drawn off Canadian banks for both cash letter and collection
- USD – Drawn off Canadian banks for both cash letter and collection
- USD – Drawn off U.S. banks for cash letter
- GBP – Drawn off British banks for both cash letter and collection
- AUD – Government-issued checks only, for both cash letter and collection
- MXN – Only available as collection
By offering foreign check collection, you can support your members’ international payments needs while delivering the personalized service they value and expand your product line to compete with larger institutions.
Check out MY CU Services foreign checks and other international services today!
Welcome New Credit Unions
Thank you to the credit unions and organizations that recently began using the following services:
| ACH Contingency | |
|---|---|
| EP FCU | DC |
| ATM Capture | |
| Duke University FCU | NC |
| Ouachita Valley FCU | LA |
| ATM Capture Image Clear | |
| Lebanon FCU | PA |
| Business Bill Pay | |
| SUMA FCU | NY |
| Business Capture Image Clear | |
| Founders FCU | SC |
| Consumer Bill Payment | |
| Kellogg Midwest FCU | NE |
| Deposit Returns | |
| CBW Schools FCU | PA |
| Foreign Check Services | |
| American Lake CU | WA |
| RTP FCU | NC |
| U.S. Postal Service FCU | MD |
| Image Archive Access (Deposits) | |
| Frick Financial FCU | PA |
| Image File Creation – Capture Deposit Returns | |
| Dominion Energy CU | VA |
| North Carolina Community FCU | NC |
| Image File Creation – Capture Deposits | |
|---|---|
| National Institutes of Health FCU | MD |
| North Carolina Community FCU | NC |
| Image File Creation – Share Drafts | |
| Mid Carolina CU | SC |
| North Carolina Community FCU | NC |
| Image Retrieval | |
| CrossPoint FCU | CT |
| ITM Capture | |
| Formation FCU | LA |
| Merchant Capture ImageClear | |
| Everence FCU | PA |
| Mobile Capture | |
| LibertyOne CU | TX |
| Mobile Capture ImageClear | |
| CBW Schools FCU | PA |
| Positive Pay Official Checks | |
| Mon Valley Community FCU | PA |
| Workplace Essentials | |
| SRU FCU | PA |
Newsletter Archives
MY CU Services is a wholly-owned payment and technology CUSO of Vizo Financial.