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More events coming soon!


ACH Death Notifications Entries: Don't Fear the Reaper

Jessica Lelii, EFT specialist, MY CU Services
10:00 a.m. ET

Death is one of the two certainties in life, so it’s inevitable that your credit union will have to deal with Death Notification Entries (DNEs) at some point. From an ACH perspective, there are certain guidelines and ways of handling payments when an account holder is deceased. The trick is making sure you follow those guidelines appropriately to avoid losses and minimize liability. But how? This session will cover the process for handling DNEs, government versus commercial reclamations, DNE returns procedures and more. With all this information, you won’t have to fear the reaper. Instead, your credit union will be able to handle DNEs without worrying about liability issues and risks.

This session will cover:

  • • DNE Guidelines and Timeframs
  • • Government Reclamations
  • • Partial Returns
  • • Ways to Limit Liability

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about Death Notification Entries from an ACH perspective. There is no fee to attend this educational webinar, however registration is required. This session will be recorded for playback. In accordance with the National Registry of CPE Sponsors, CPE credits will be granted based on a 50-minute hour.

Recordings and Demos

2019 ACH Rule Changes and Updates

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2019. Join Jessica as she reviews current and upcoming NACHA rules.

Please click here to view the webinar recording.

Download Handout PDF

Combatting Check Fraud

If you thought that fewer checks meant less fraud, guess again. Check fraud is still a major source of pain for credit unions, despite competing against new forms of payment. The real question is, how can your institution stop it from happening? Join Jim Bray as he takes a look at different methods, regulations and best practices for combatting check fraud.

Please click here to view the webinar recording.

Mobile Pay & Mobile Deposit Demo

Want to see the mobile pay and mobile deposit systems in action, but missed the webinar?

Please click here to view the webinar recording.

OneClick Demo

Check out MY CU Services' new, innovative OneClick electronic bill payment solution, which combines a seamless online experience with our proven bill payment infrastructure.

Please click here to view the webinar recording.